5

5

I took my car in for a $100 000 mile checkup at Toyota, Kirkland. My Toyota’s radiator was leaking, and I needed also a rattle repair. I always go to Toyota Kirkland for service because I trusted them. However, their bad customer service and hideous estimations took me by surprise. Toyota estimated my Rattle repair cost: $995.00 and the leaking radiator repair was $2000. I have had a radiator problem before with another car, so I knew that this estimation was nowhere reasonable. The rattle repair is a minor issue, even if it has rust, which was at Toyota, Kirkland, hideously overcharged. However, I did not know any Toyota repair shops in my area, therefore my friend called his auto shop for advice. They recommended ZahnTech Automotive Service, Redmond, WA. The personnel there is very nice to talk to and the customer service is beyond 5 stars. I explained that I needed an inspection for my Toyota; they offered to help me immediately. They assessed the same issues as Toyota Kirkland, my car was repaired in a day, and the final invoice was significantly less than Toyota’s estimation. I can’t thank enough ZhanTech Automotive Service, a great and honest repair shop. I would recommend them to anyone who needs help with his/her car. T. Rosen

5

5

I've always hesitated in taking my cars in for repairs. Those days are gone. No surprises, great communication and excellent service. I'm so happy and confident with their work! I will be coming back to set up a maintenance and repair schedule over the next 6 months.

5

After a very bad experience at a local Toyota dealership, Zahntech did an honest diagnostic and estimate. Gabriel was professional and pleasant from the start on the phone. What a difference an ethical repair shop, with great service pros can make .. My car was back to me in a day.. These guys are excellent !

5

The whole process was great. You can definitely trust these guys

5

5

Gabe and the guys here are awesome. They shoot straight with you, do quality work (and quick too!), have good availability to get you in pretty quickly, and have taken great care of my Mercedes and the wife’s Jeep for the last couple of years. No BS, no upselling maintenance or repairs you don’t need, and when we had an issue with a faulty part that was installed, they bent over backwards to make sure we were taken care of and satisfied. I wouldn’t hesitate to recommend them to anyone - Zahntech Auto’s probably the best shop I’ve ever worked with.

5

I have an older car and they did a quick check of the main elements for ensuring a good running engine and found it was the mixture adjustment on the carburetor.

5

Found this auto repair service listing from a Google search and couldn't resist the 4.9 star allure... Just needed brakes and oil change done and could've brought to any franchise but rather support local and we're so glad we did. Gabe answered all 3-4 of my phone calls, somehow he was able to get us in/out in the same day and just a smooth experience all the way around. To top it off we got to meet the furry pups Leo & Kieliua (I'm sure I didn't spell that right) - did that ever make me and my wife's day!!! Plan to bring our vehicles back in for any future work (already planning on adding a hitch to my wife's Toyota Highlander). The whole place, everyone we met, and even the streamlined invoicing/notifications (text/email) were just top notch - TY so much guys!

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