5

I have been taking my Mercedes E350 to Zahntech Automotive for the last 6 to 7 years for all my service work and repairs. I have always been very pleased with their workmanship. I’ve always enjoyed working with them and their pricing has always been fair. I would recommend then to future customers. They have taken great care of my car.

2

It took 1.5 hours to complete an oil change with an appointment, which is frankly unacceptable given the $140 price tag. They also quoted $300+ for an air filter change. Not a customer oriented business and a poor value for money.

Hi there, I'm sorry you were not happy with the service. Our oil changes do generally take longer than most as we do a detailed digital inspection on every car that comes through our shop. Our oil changes are competitively priced and are a very good value considering the extensive inspection that we include. The inspection is what takes the majority of the time we spend with the car. We are not a "quick lube" establishment. As for the air filter, you indicated you were not interested in any further services, but it is our responsibility to let you know what the car is due for. The price you were quoted was not for only an air filter. There were three different filters included in that quote. It sounds like we could have done a better job setting expectations for how long the service would take and for that we apologize. Thank you for the feedback we will use it to get better in the future.

- Zahntech Automotive
5

They were very efficient and loved the atmosphere with the dogs, made me feel at home.

5

High ratings on-line for repairs on TDI Jetta wagons like mine. Prices were under dealer repairs and are guaranteed for 3 yrs/36K miles. Written estimate was comprehensive and complete. Repair was done when scheduled and was ready when promised. Text communications were great in reminding me of appointments and letting me know the repair was complete. Based on a positive experience I'll likely use Zahntech again!

5

The splash guard on my old car detached. Based on past experiences with other repair shops, I was expecting another rip off. It wasn't the case this time. The manager or owner who was on-site at the time was very welcoming and addressed the problem in less than half an hour. They also looked at some other issues with the car and provided valuable feedback to get them fixed at another location. Most importantly, the repair was done at no cost to me.

1

5

They were professional, had great communication and got the job done quickly. We will be using them again. 🙂

5

Efficient honest and trustworthy

5

Great crew at Zahntech, plus you get to hang with the puppies! Gabe is honest, fair and easy to talk to. I'm very happy I found his shop.

5

Zahntech has never let me down! They are trustworthy, nice, and great at explaining everything to you. They are reasonably priced as well! Great mechanics!

Zahntech Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Zahntech Automotive (425) 861-8060 if you have any issues in accessing any area of our website.