5

John and the team at Zahntech are excellent, they addressed all of the concerns that I was having with my vehicle. I had already visited another shop, and did not feel that they understood the issue. Zahntech clearly has years of experience working with my type of car, which can be rather esoteric as a foreign brand. They did excellent work, and I would trust them for all future repairs and maintenance for my vehicle. Their prices were reasonable and I appreciate that I was able to bring in brand new parts own my own for them to install.

5

After buying a total crap box of a car at a scum place of a dealer: Gasoline alley, I went to John and he really helped me out and completely fixed my car that I thought was headed for the scrap yard. He is a really nice guy and walked me through all that he did and helped me a lot. Can't recommend highly enough.

5

ZahnTech has earned my total trust over the last 6 years. This shop is the most trustworthy, experienced, and reasonable shop I have ever had the pleasure of dealing with. I have taken my car in for things that i thought were "omg" expensive, and been talked off the ledge with a reasonable repair. I've been talked out of repairs that didn't have any value. I have also had the "so it's doing X.." and they said "now THAT needs to be fixed right away. here's why..." They are happy to both show me the failed parts and explain (to a noob) how they work (and even give me places to look it up!). In 6 years, there was one time that the eventual repair cost more than expected, and that was $150 more because of an additional part that had failed (usually it's equal, or less). 5 cars, 6 years, and one $150 surprise? that's just amazing. Their *two year* parts and labor warranty is just stunning. They stand behind their work. All of us would like a "friend who's a mechanic." These guys are exactly that. Straight scoop, no BS, really fair pricing, and doing it right. I have a 15 year old who's getting her license really soon. She's getting the car that has been serviced for the last 6 years by ZahnTech. Although she might screw up, her car will absolutely not. I wish there were more good guys out there.

5

I've taken my older TDI to them several times over the years and they always do a good job like when my fuel pump was leaking. And they fixed a fuel line that was leaking at no charge - - a mouse had chewed into a line on top the engine -- that was not expected. They are BIODIESEL friendly too! I'll be going back for an oil change soon.

5

Love everything about this place. They're quick, reasonably priced, in a nice area (Lovvvve Redmond!), and they did just what I needed. My alignment for my BMW was HALF of what the BMW dealership wanted to charge me (which I wouldn't have paid for, I would have had my BMW fanatic friend fix it before paying at a mark-up like that!). Thank you ZahnTech!

5

I cannot speak highly enough about ZahnTech. From the work they do to their customer service, they are really the best. I heard about ZahnTech from the TDIClub Forum. I own a VW TDI and went searching for a trusted mechanic after poor experiences with the dealers. Matthew is listed by TDIClub as a trusted mechanic in Seattle, and the diesel guru on the west coast personally recommended him. Matthew has lived up to the recommendation - providing quality service at a fair price. I no longer live in the Seattle area, but Matthew has helped me on several occasions, giving me advice about how to fix the car or what was wrong with it. His advise is always sound and reasonable. He loves TDIs and knows them inside and out (to the point that he can accurately diagnose issues from 3000 miles away).

5

I went to get a second opinion re: a repair that my dealer had recommended. And I was glad that I did because Matthew saved me several hundred dollars by suggesting an alternate repair route. It's great when a mechanic is willing to suggest alternatives to save me money. They earned my trust!

5

I brought my "Classic" Pathfinder in for some much-needed service, and was more than happy with the results. John and Matthew were honest and clear about what *really* needed to be done, as well as what didn't, and brought the bill in under what I was expecting to pay. They are exactly the kind of perfectionists you want working on your car, and the fact that it was a vehicle manufactured for Canada didn't throw them at all. They also offer a free shuttle service and discount for Microsoft employees, which was a lovely perk. I will happily bring my car back to them in the future, and wholly endorse ZahnTech and their work.

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