Redmond Auto Repair

Excellent work, as always. Honest assessment of the problems with a thorough review of our options.

After posting a truthful negative review on Yelp about the unprofessional manner in which the owner of this company treated me, he then called my company to harass me where an apology for his rude behavior would have been more appropriate. As a business owner I deal with many people and businesses all over the country and have for over 20 years. I have seldom been so moved by an individual's rudeness to publicly post such a negative review. As on Yelp the owner is likely to comment here that I was calling with a sales pitch and he didn't have time or interest in talking with me. The fact is he doesn't know why I was calling before making a rude comment and hanging up, twice. These are the facts. Judge for yourself.

I agree with Jeff. These guys are fair and they do good work.

Expert and no nonsense John and crew take great care of me. Repairs are triaged in a way that helps me to dedicate my resources responsibly. I also appreciate John's approach to service is to be sure the job is done right the first time and, should I ever need to return (which happened once) I am the priority when I arrive. He is reasonably priced and estimates are very close to the actual finished invoice. If there's anything I'd say in the area of room for improvement it's that ZahnTech isn't a bigger shop to serve that many more folks from the area!!!

I've called them twice and was hung up on upon introduction each time. Judge for yourself. Courteous? Helpful? Obviously not!

After posting a truthful negative review on Yelp about the unprofessional manner in which the owner of this company treated me, he then called my company to harass me where an apology for his rude behavior would have been more appropriate. As a business owner I deal with many people and businesses all over the country and have for over 20 years. I have seldom been so moved by an individual's rudeness to publicly post such a negative review. As on Yelp the owner is likely to comment here that I was calling with a sales pitch and he didn't have time or interest in talking with me. The fact is he doesn't know why I was calling before making a rude comment and hanging up, twice. These are the facts. Judge for yourself.

When our 2003 Jetta TDI's engine seized and we found our way to Aaron at Bora Parts, Inc. (another great guy), he recommended Zahntech for the rebuild. We were not disappointed! Matt, one of the owners, did an excellent job and had us up and running again quickly. Since then, we've been back for brakes and a rebuilt injection pump. John, the other owner, did the work this time. And, again, we were completely satisfied with the results. I would place high confidence in this shop and their technical expertise. They are clearly professionals who take their jobs seriously. They also have integrity. We feel fortunate to be linked up with them.