Redmond Auto Repair

Great business! Prices and experience have always been great. Only place I frequent.

Great service as always! Matthew clearly communicated the must fix items and was flexible to delay a few of the lower priority fixes. Appreciate the candor and honesty!

My wagon needed some work. Most shops would require a week to do the work entailed and charge beaucoup $$$. The folks at Zahntech not only replaced my clutch & flywheel, but also my thermostat and fixed many leaks. Oh, and they did it all in 2 days. The work was impeccable. The owners are honest people who work hard and treat customers with respect. I'll be returning to Zahntech for my repair needs and recommend them to anyone looking for a great automotive repair and service place.

Once again these folks come through with shinning colors! I have reviewed before and I must say Matthew, John and Rachael just consistently offer the best service for the money. In the world of VW TDI Matthew has won many a customer and they keep coming because the word is out! I am always proud to refer these folks to others. Thanks for great service, integrity, attention to details and technical know-how!

A few months ago, I took my VW Jetta in to have the brakes replaced. After $1,200 and 5 visits, it's still making a pulsating noise from one of the brakes. They missed replacing an emergency brake cable which caused the pads to drag on the rotor, warping it. They never replaced the rotor like I asked, only the pads, eventually the cable, and made some adjustments. I think they got to the point where they didn't want to spend any more time and money on it and threw their hands in the air. They even gave me a line about driving the car through the road grit and salt on Snoqualmie Pass can cause the brakes to make the noise. Really? That's the dumbest thing I've ever heard. ZahnTech is too expensive, and they bumbled a simple brake job. I took my car to them based on the excellent reviews at Yelp and expected a top notch job. Instead, I got a huge bill for a simple brake job with less than satisfactory results. :-P The staff were always friendly and courteous, they just couldn't get it right.

John and the team at Zahntech are excellent, they addressed all of the concerns that I was having with my vehicle. I had already visited another shop, and did not feel that they understood the issue. Zahntech clearly has years of experience working with my type of car, which can be rather esoteric as a foreign brand. They did excellent work, and I would trust them for all future repairs and maintenance for my vehicle. Their prices were reasonable and I appreciate that I was able to bring in brand new parts own my own for them to install.

After buying a total crap box of a car at a scum place of a dealer: Gasoline alley, I went to John and he really helped me out and completely fixed my car that I thought was headed for the scrap yard. He is a really nice guy and walked me through all that he did and helped me a lot. Can't recommend highly enough.

ZahnTech has earned my total trust over the last 6 years. This shop is the most trustworthy, experienced, and reasonable shop I have ever had the pleasure of dealing with. I have taken my car in for things that i thought were "omg" expensive, and been talked off the ledge with a reasonable repair. I've been talked out of repairs that didn't have any value. I have also had the "so it's doing X.." and they said "now THAT needs to be fixed right away. here's why..." They are happy to both show me the failed parts and explain (to a noob) how they work (and even give me places to look it up!). In 6 years, there was one time that the eventual repair cost more than expected, and that was $150 more because of an additional part that had failed (usually it's equal, or less). 5 cars, 6 years, and one $150 surprise? that's just amazing. Their *two year* parts and labor warranty is just stunning. They stand behind their work. All of us would like a "friend who's a mechanic." These guys are exactly that. Straight scoop, no BS, really fair pricing, and doing it right. I have a 15 year old who's getting her license really soon. She's getting the car that has been serviced for the last 6 years by ZahnTech. Although she might screw up, her car will absolutely not. I wish there were more good guys out there.